At Venushome.ca, we believe
you're entitled to decide what information you share with us and how it is
used, so we answer your questions about privacy up front!
We Respect Your Privacy
At Venushome.ca, we respect your privacy and want you to understand how your information is used.
Why does Venushome.ca collect online visitor information?
The information we receive from you helps us to fulfill your order accurately and quickly, learn how to improve your shopping experience, as well as meet our commitment to privacy. When you visit Venushome.ca, you have the option of creating a free Venushome.ca account so you can place online orders, save your shopping cart items, gain access to special promotions, and view delivery details and lead times. Creating a Venushome.ca account is easy. We just need your name, email address, postal code, and a password of your choice.
Once you place your online order, we'll ask for some additional information to fulfill the order including your delivery address, billing address, phone number, and credit card information.
How does Venushome.ca automatically remember me?
Does Venushome.ca ever share this information?
We never share your personal information with anyone, except in connection with your order. Venushome.ca does not sell, rent, share, trade, or give away any of the information you provide except to financial institutions processing your payment or financing application and the retailers/shippers that produce and/or deliver your order. No third party will solicit you as a result of information within our control.
The information you provide us is subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Other than these fairly extreme cases, your personal information will not be shared with anyone.
Does Venushome.ca use geolocation?
When you access Venushome.ca, we may additionally collect and store device sign-on data (including device ID) and geolocation data in order to provide our services.
What types of emails will I receive from Venushome.ca? Can I unsubscribe from these emails?
As a registered Venushome.ca user, you may receive emails from us including newsletters and special offers. If you would no longer wish to receive these emails, you can opt out or unsubscribe at any time by clicking the "unsubscribe" link in the email, or by logging in to your Venushome.ca account and selecting "Update your email preferences". Or, you can email us at support@Venushome.ca.
In addition, when you place an order with Venushome.ca, you'll receive email updates regarding the status of your order. These emails, which are critical to fulfilling your order, will not be affected by updating your email preferences.